Terms of use

carefully read the following to ensure you fully understand the terms of use and cancellation

How can I subscribe to access records?

You can choose to purchase a subscription for an entire state or for individual cities. A state subscription grants you access to records from all cities within that state.

If I purchase a state subscription, can I access records from all cities within that state?

Yes! A state subscription provides access to all the cities within the selected state.

I have specific questions or concerns about the application. How can I reach out?
For any questions or concerns, please email us at lspinvestmentgroup.com. We typically respond within 24 hours.

How accurate are the real estate records available on the platform?

Our records are based on publicly available information. While we strive for accuracy, the data may not always be 99% accurate due to various factors beyond our control.

Are there any additional costs for downloading records?
Once you have an active subscription, there are no additional charges for downloading records within your subscription’s scope.

How frequently are the records updated?
Our platform regularly updates records based on the latest publicly available data. However, the frequency of updates may vary based on the source and location of the information.

Can I share my subscription with others?
Subscriptions are intended for individual use. Sharing login credentials or accessing records from multiple devices simultaneously may result in suspension of your account.

I noticed an inaccuracy in a record. How can I report it?
We appreciate feedback from our users. If you identify any inaccuracies, please email us at lspinvestmentgroup.com with the relevant details. We’ll review and make necessary updates.

Subscription Cancellation Policy

We understand that there are various reasons you may need to cancel your subscription, and we aim to make the process as straightforward as possible. Please review the following cancellation policy to understand your obligations regarding subscription cancellations.

How to Cancel

You can cancel your subscription at any time by logging into your account, navigating to the ‘Subscription’ section, and following the on-screen instructions to complete the cancellation process. If you encounter any issues or need assistance, please feel free to reach out to our customer support team.

Financial Obligations Upon Cancellation

It’s essential to note that should you choose to cancel your subscription, all fees due to Lone Star Property Investment Group up until the end of the ongoing monthly billing cycle are still required to be settled. This means that you are obligated to pay the full month’s subscription fee, even if the subscription is canceled before the month ends. There will be no prorated refunds or credits for partial months of service, unused subscription periods, or upgrades/downgrades.

Questions or Concerns

If you have any questions or concerns regarding the cancellation process or policy, please feel free to contact our dedicated customer service team at contact@lspinvestmentgroup.com or call us at (409)-240-9010. We’re here to help address any inquiries or challenges you might face during the cancellation process.

Review and Acceptance

By subscribing to the services offered by Lone Star Property Investment Group, you acknowledge and agree to this cancellation policy, including the obligation to settle all fees due up to the end of the current billing cycle at the time of subscription termination.

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